Privacy Policy

Last Updated: October 2023

1. Introduction and Data Controller

Welcome to Pandora Glow Arcade. Pandora Glow Entertainment Ltd acts as the data controller in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to protecting the privacy of all explorers who dive into our simulated games like Abyssal Spin and Trench Drop. This policy outlines how your non-identifiable usage data is processed.

2. Data We Collect

Because Pandora Glow Arcade requires no account registration, we do not collect personal identifiers such as names, physical addresses, or financial data. We only collect anonymous technical data, such as device type, browser version, and in-game session data relating to your Lumen-Sparks balance. This allows us to ensure our platform functions correctly on your device.

3. Lawful Basis for Processing

Under the UK GDPR, our lawful basis for processing this technical data is 'Legitimate Interests'. It is necessary for us to process this minimal data to operate the Pandora Glow Arcade website effectively, provide you with seamless access to games like Coral Sweeper, and maintain the functionality of your virtual Lumen-Sparks gauge during your visit.

4. How We Use Your Data

The technical data collected is used strictly for analytical purposes and site optimisation. We monitor aggregate trends to understand which games are most popular and to improve overall site performance. We never use this data to profile individuals or for cross-site tracking marketing purposes.

5. Data Sharing and Third Parties

Pandora Glow Entertainment Ltd does not sell, rent, or trade your technical data to third parties. We may share anonymous aggregated statistics with our hosting providers or analytics partners solely for the purpose of maintaining the Pandora Glow Arcade infrastructure. All third parties are strictly bound by UK data protection laws.

6. Data Retention

We only retain technical session data for as long as is necessary to fulfil the purposes outlined in this policy. Since user progress and Lumen-Sparks are stored locally on your device rather than on our servers, session analytics are typically anonymised and aggregated after 30 days. You can clear your local data at any time via your browser settings.

7. Your Data Subject Rights

Under the UK GDPR, you have the right to request access, rectification, erasure, and portability of your data. However, as Pandora Glow Arcade operates entirely without user accounts, we hold no personally identifiable information. If you wish to erase your Lumen-Sparks progress, you may exercise this right by clearing your browser's local storage.

8. Cookies and Tracking

We use essential cookies to maintain your session and ensure the secure operation of the site. For detailed information on how we use these technologies and how you can manage your preferences, please refer to our dedicated Cookie Policy. Consent for non-essential cookies is always collected prior to their placement.

9. Security Measures

We implement robust technical and organisational measures to protect the integrity of the Pandora Glow Arcade website. All connections to the site are encrypted via HTTPS, ensuring that your interaction with our free games remains secure and private against interception.

10. Complaints to the ICO

If you have any concerns about how Pandora Glow Entertainment Ltd processes your data, we encourage you to contact us directly at support@pandoraglowarcade.com. You also retain the right to lodge a formal complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.